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3 people from the T.EN Loading Systems teams in Sens, France, discussing

Loading Systems Services

Leading premium services for our clients’ loading systems operations. We're here to support you and answer all your questions

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Fit-for-Purpose Guidance and Assistance

Technip Energies Loading Systems’ extensive experience with installation and maintenance offers valuable services throughout the life of our clients’ equipment.

  • New projects: Installation, commissioning and assistance in first shipments
  • Existing installations: New requirements upgrades and safety
  • Aging installations: Major overhaul operations
  • Throughout the life of the installation: Preventive maintenance inspection and expertise (PMI)

Our long-term commitments to our clients give us a unique understanding of their needs. We strive to make a difference every step of the way.


Loading Systems Services Team

22

Site supervisors

3

Training advisors

12

Spare parts team

4

Preventive maintenance inspectors


Loading Systems Upgrade and Revamp

A loading arm is being dismantled and transferred to a barge.

Technip Energies Loading Systems provides trusted retrofits and upgrades to enhance your equipment and meet all industry standards. A wide range of options with the latest technologies are available:

  • Maintenance cost optimization
  • Customized solutions to extend the life of the loading arm
  • Technical documents and support
  • Management of technical issues with dedicated action plans

Loading Systems Spare Parts

A T.EN Loading Systems employee stands in front of a metal loading arm spare part.
  • We provide our clients with a wide range of supplies for new and older systems.
  • We ensure a minimum stock of standard spare parts like packings and seals to ensure short lead times.
  • Our service team supports you with consumption forecasts, order management, parts delivery and personalized spare parts management packages.

Loading Systems Training

Our training services can be modulated to meet client needs and delivered on site, online or at our Training Center in Sens, France.

We offer:

  • Courses covering operations, maintenance and troubleshooting
  • Mechanic, electric, hydraulic and control system logic
  • Theoretical training and practical exercises
  • Customized training QUALIFICATION certificates

Through our SquirrelEyes solution, we also offer a fully immersive training experience via virtual reality with different live and online training scenarios that can be customized to real client assets and environments.

Customers are trained in the training center.
Customers are trained in the training center.

Loading Systems Preventive Maintenance Inspections (PMI)

Our preventive maintenance inspections are designed to optimize loading systems maintenance, extend equipment life, ensure safe and efficient operations and define short-, mid- and long-term maintenance actions.

With our EagleEyes solution, we can help you significantly reduce downtime and eliminate working at dangerous heights.

  • Reduced jetty down time
  • No special preparation or scaffolding required
  • RPA fly permission managed by T.EN
  • Detailed full HD live broadcasting
  • More than 200 checks performed
  • Digital tools supporting the intervention
  • No need for working at threatening heights

For clients preferring to inspect assets or intervene with their own experts, T.EN Loading Systems can support you with our TigersEyes solution. It provides more service flexibility and faster assistance thanks to deeper insight between field technicians and loading systems experts, real-time interactions and a dedicated interactive software to facilitate live troubleshooting via shared screen and augmented reality.


Loading Systems Master Services Agreement

Technip Energies provides complete maintenance, repair and overhaul services for all installed loading systems based on different types of contracts adapted to clients’ specific needs.

These contracts are designed to:

  • Reduce maintenance costs
  • Optimize operability
  • Tailor all service and maintenance agreements

Main benefits:

  • Reduce maintenance costs
  • Optimize operability
  • Negotiated fixed rates
  • Forecast annual maintenance costs
  • Quick support
  • Access to our digital web portal: Beyond LS

Typical maintenance contract:

  • Preventive maintenance inspections
  • Training
  • Routine corrective maintenance
  • Emergency services
  • Technical advisory services
  • Major equipment overhauls
  • Fully detailed report including recommendations
  • Remote assistance services

With our master services agreement, you get access to our digital web portal Beyond LS that gathers all our current services in one place, offering instant access to information and prompt assistance.

Three key apps provide personalized technical support:

  • Project Original Documentation
  • Helpdesk
  • My Contracts & Orders

Additional apps and digital services are under development.



Get in touch

Do you want to speak directly to our loading systems team? 

Send a message using the Contact Us form (select Loading Systems from the commercial contacts per solution dropdown). 

Contact us today